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After IOS7 install, my service is awful.
donttoewsme
Member

Ever since, I installed ios7 my 4S keeps dropping calls and having terrible connections. Places, I normally have 5 bars, I now have 3, and places I had 3G sometimes just shows 1x now.  Is this my phone? or the ios7 update? I recently had to replace my ios7 due to manufacturer defect and was sent a "new" refurbished phone through Verizon. The phone worked fine before the update.

Labels (1)
Re: After IOS7 install, my service is awful.
crelin
Sr. Member

try going into settings->general->reset->reset network settings.  See if that helps.

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Re: After IOS7 install, my service is awful.
donttoewsme
Member

I did, and nothing happened.  I just factory reset it, and I'll see if that will do anything.  I've heard that people had this problem with the last ios6 update and had to factory reset for the 4

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Re: After IOS7 install, my service is awful.
MoodyDIK
Member

I am having the same issue. I actually have two iPhone 4Ss. One Verizon and one for work under AT&T. This issue with losing signal to 1x is ONLY on my Verizon phone. That tells me that this is an issue that Verizon needs to troubleshoot with Apple.

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Re: After IOS7 install, my service is awful.
donttoewsme
Member

I did the hard reset, and still nothing helped.  It's got to be a Verizon issue, or a phone malfunction.  Does anybody from Verizon have a solution about this? Because the employees at my local store are not the most technically capable. I still keep dropping calls, and making bad connection, even after a hard reset.

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Re: After IOS7 install, my service is awful.
vzw_customer_support
Customer Support

I regret to hear of the issues that you are having after installing iOS7, donttoewsme! It seems like you did some great troubleshooting steps, we appreciate your efforts. I would like to take a closer look to see what is going on. What is your zip code? Does this happen in more than one area? Which iPhone model do you have? Share details so that I can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: After IOS7 install, my service is awful.
donttoewsme
Member

No, these aren't happening in just one zipcode.  I'm at 60607 most of the time and the phone is a 4S. These are areas I know I used to have full signal at but don't now.

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Re: After IOS7 install, my service is awful.
iPhoneMomz
Member

I am having the exact same issue, Verizon!  Over 20 dropped calls yesterday on iOS7 since upgrading. Bars go from 5 to zero in an area I have always had great reception.   Zip code 60013.  iPhone 4s.   Thought it was just me and only slightly glad to know I am not alone. 

Re: After IOS7 install, my service is awful.
Conklin2661
Member

I'm having the same issue at least with the dropped calls. I haven't noticed reduced bars. I tried several times to make calls this morning to several different numbers and almost every time it dropped the call immediately. The couple of times I got connected, it dropped the call a few seconds into my conversation. Can someone at Verizon please tell us what is going on?

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Re: After IOS7 install, my service is awful.
DEBICHUPKA
Member

I AM NOT DROPPING CALLS BUT MY BATTERY LIFE IS AWFUL.. IT LAST 2-3 DAYS BEFORE UPGRADE NOW I DON'TEVEN GET 8 HOURS ANY IDEAS ON WHAT TO DO

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