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Backup Assistant and iPhone - not sending 8 digit authorization via text message.
astanton81
Newbie
‎02-08-2011 01:29 AM

So I got my iPhone today and am having issues with backup assistant.

 

I ran it on my old phone and have the VZW app on my iPhone.

 

I get to the part I entere my phone # and it passes validation, and says it sent me the SMS text with the authorization code.

 

However I am not getting any messages.

 

I've tried resending it about 5 times and still haven't had any luck.

 

ANyone have any ideas?

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
blinzeln182tom
Enthusiast - Level 3
‎02-08-2011 01:30 AM

turn off your wifi then go back into the VZ transfer app on your phone.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
astanton81
Newbie
‎02-08-2011 01:32 AM

I have tried that. at first it wouldnt validate the phone #, and then i turned off wifi, and now it validates the phone # and says it sends the text message, but I receive no text message.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
djslik
Newbie
‎02-08-2011 01:43 AM

I have the exact same problem does anyone have any answers for this?

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
boisescott
Newbie
‎02-08-2011 01:46 AM

Same problem here - wifi off, no text. Looking for answers.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
nanna24
Contributor - Level 2
‎02-08-2011 01:47 AM

I have a Mac and this is what I did:

1) Signed in to Backup Assistant on the Verizon website

2) selected all contacts

3) Exported contacts (Under Options) to a .csv file

4) from my desktop, I opened my Contacts

5) Imported my .csv file into my contacts on my desktop

6) Connected my device and synced my contacts

 

If you have a Windows PC you procedures might be a little different.  Hope I helped.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
astanton81
Newbie
‎02-08-2011 01:58 AM

I have also noticed when I log into backup assistant on verizonwireless.com , it is unable to retrieve my list of contacts.

 

So maybe this is the reason I'm not getting the text message.

 

Those of you who aren't getting text messages, can you access it on their website here?

 

https://wbillpay.verizonwireless.com/ba/secure/backupassistant.action

 

Mine just keeps spinning and spinning, and eventually times out.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
briguy812
Newbie
‎02-08-2011 02:13 AM

I was having the same problem - turned of WiFi, still nothing.

Then I sent a text message to my wife's phone with the simple message of "Testing" and as soon as I sent it, I received the 8-digit authorization text message.

 

My assumption is that the phone needed to realize it could send and receive text messages.

 

Give it a whirl and see if it works for you.  If it does, post your findings.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
astanton81
Newbie
‎02-08-2011 02:18 AM

I've already tried sending and receiving text messages and I can do that just fine ... still nothing from vzw though.

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Re: Backup Assistant and iPhone - not sending 8 digit authorization via text message.
huntoon307
Newbie
‎02-08-2011 02:43 AM

i am also not having any luck!! I tried to reinstal the vz transfer app with wifi off and still no text with the 8 digit number. I can send and receive text from others just haven't gotten the one I need!! 

 

If anyone figures this out please share!!!

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