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Backup assistant
wvacjh
Member

Just got a new 4S activated today.  My emails are in it but not the phone numbers off my contacts.  How do I download Backup assistant numbers into this new phone?  I 've searched and searched.

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Re: Backup assistant
lauraurken
Member

Same exact thing with me!  I hope I haven't screwed it up and lost my contacts forever just because I already activated my new phone!  I downloaded all of my contact info to Backup Assistant, but I can't figure out how to get it onto my iphone now.

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Re: Backup assistant
soupcannon
Sr. Member

Download the app from the app store , open app, follow instructions on the screen

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Re: Backup assistant
vzw_customer_support
Customer Support

Thanks everyone for your inquiries and I'll be more than happy to help with options for restoring your contacts. While Backup Assistant is not compatible with iPhones, we do have an application called VZ Contact Transfer that transfers your info from Backup Assistant to the iPhone. This is a one time transfer process. You will need to sync with your computer or email account to save your contacts in the future. Here is some info on VZ Contact Transfer. http://bit.ly/qrMwum

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Backup assistant
dstanley528
Member

After the update, I cannot transfer/sync without an error message popping up. It says it was interrupted everytime.The verizon contact transfer app used to sync fine before update.

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Re: Backup assistant
dstanley528
Member

It doesnt work on my phone since the update. Everytime I Sync its interrupted

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Re: Backup assistant
vzw_customer_support
Customer Support

dstanley528 - Have you tried uninstalling and reinstalling the app to see if that helps? Has it started working for you?

Let us know if you need further assistance as well, as we would like to address your issue.

Thank you,

NicandroN_VZW
Please follow us on Twitter : vzwsupport

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Re: Backup assistant
Greg9313
Member

i tried all of that deleting and redownloading it and i got the same result please let me know if theres anything i can do because i do not want all of my backed up contacts to be deleted due to no sync withmin 30 days...

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Re: Backup assistant
Naomi81885
Member

I am having the same issue...

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Re: Backup assistant
dbolding
Member

So my phone reset and now i do not have a dang contact because the back-up assistant app has been down for 3 days now thanks Verizon!!!!!! Short time on the contract left!!!

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