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Bad iPhone, replacement???
generalsgirl08

My phone is less than 1 year old, and just recently has started acting REALLY weird! I am assuming its a manufacturers defect, how do I go about replacing it?

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Re: Bad iPhone, replacement???
Weth
Sr. Leader

If it is less than one year old and undamaged is still under Apple's warranty. Your best bet is to go to an Apple store or deal with Apple directly, In my opinion.

Re: Bad iPhone, replacement???
bd94s10
Sr. Member

Yes, to Weth's point take it to an Apple Store. Here is what I would suggest first based upon my experiences with Apple:

  • Setup an appt via the Apple Store app
  • Backup your device prior to going to the store
  • Reset the device to factory vanilla and see if the issue is still happening. You can always restore the device after you test it
  • If it is a cellular / Wi-Fi issue always try to Reset Network Settings. Apple will often suggest this for connection issues
    • Settings > General > Reset > Reset Network Settings

If you've done all of that you will set yourself up for success when going to Apple.

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