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Caller ID problem

Just recently my 4S has been not showing me who is calling when I am on another call.  It beeps normally, to tell me I have another call, but in order to see who it is I have to hang up with who I am talking to.  And then it seems like it has hung up on whomever it was, and it does not show in the Recent Call list.  I'm not sure if this is since I did a software update or what is going on, but this is my business phone and I'm VERY annoyed at this!!!

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Re: Caller ID problem
Customer Support

Good evening jrob07!

There's no doubt that we never want to make your business life any more difficult than it already may be. In fact, we're about making that aspect of your life easier. So, let's figure this out.

Now, the call waiting feature you have should not be giving you any push back with caller id. Does this happen on every call? Please dial *228, choose option 2, turn off your phone, turn back on, then test out. Please keep us updated.


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