Hi my name is Jamie and yesterday evening I was talking with a customer service live chat agent. I asked Sasha if i can switch phones with someone in my line. She said I sure can. She got my through backing up both smartphones (iphone 4 and samsung galaxy S3) and then she left the chat. I dont know what to do next. Please help ASAP. My kids just want to switch phones thats all. Thank you.
You need to be patient and wait for answers. It's rude to bump your thread after only a few minutes.
You can call *228 from the phone you want to activate the phone on your line.
Or go on your My Verizon account to do it.