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Can I reactivate my old iPhone 4?
chad87
Member

My iPhone 5 is not working. I have my old iPhone 4 available, but how do I reactivate the 4?

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Re: My iPhone 5 is not working. I have my old iPhone 4 available, but how do I reactivate it?
vzw_customer_support
Customer Support

Hi Chad87

I'm sorry to hear your iPhone 5 is not working. We never want you to be without a working device.  What happened was it damaged? Here's a great link on how to swap out your equipment and get that iPhone 4 working: https://www.verizonwireless.com/support/how-to-switch-device-video/
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: My iPhone 5 is not working. I have my old iPhone 4 available, but how do I reactivate it?
vzw_customer_support
Customer Support

Hi Chad87

I'm sorry to hear your iPhone 5 is not working. We never want you to be without a working device.  What happened was it damaged? Here's a great link on how to swap out your equipment and get that iPhone 4 working: https://www.verizonwireless.com/support/how-to-switch-device-video/
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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