Honestly the prepaid plans space is a better location for this question. The users who frequent that area are much more knowledgeable of prepaid situations.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Dear MissRocky03,
Good afternoon. I understand getting the best value for your service is very important. I apologize as we only have information regarding post pay account. For questions or concerns regarding pre-pay service, you may contact our Pre-Pay Customer Service at (888)294-6804.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
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