Not sure if this is the case but I think in some cases when you are waiting for a number port to get completed you may have limited access to some features. This may not apply to texts though so this may not even be relevent. Have you tried to basics? Resetting/Restarting/Restoring your iPhone? Or tried dialing *228 and choosing option #2? Not sure if either will help but it wouldn't hurt if you haven't tried it.
I did try the resetting and restarting, but the restoring wasn't mentioned by tech support. And I also dialed *228 option #2 and none of these fixed it. Now when you say restoring do you mean erase everything on the phone and start over?
What kaebfly mentioned does apply to text messages. I have heard of many people having this problem and I had it myself on another carrier. Texts from that carrier will come through, but text messages from other carriers will not. Sending text messages is no problem. The solution was that my number had to be reprovisioned. I get most but not all text messages now. The one source (that I'm aware of) that I don't get text messages from is not that important to me.
For the phone number that you have now, is that a new phone number from VZW, or did you port it from another cell phone? How long did VZW tell you that it would take for your landline number to be ported to your cell phone?
Welcome the the Verizon Wireless family!
If you are still having problems with your texting, please let me know.
You mentioned that you were porting your number over to Verizon. I suspect that has/had something to do with not being able to send and/or receive messages.
Generally with porting a number over, it can take anywhere between 24-48 hours for all functions to work properly on the phone. Therefore, you may encounter problems making & receiving call and even making/receiving phone calls until the port is complete. Again, if you are still having problems, reach out to us and we'd love to assist you.
I’ve had the same number since the start and have only been with Verizon. The person texting me is on my Verizon plan as well, but I don’t receive the texts.
Rocbeard, we definitely want to ensure that you're able to receive texts. You've come to the right place for help. Are you unable to receive texts from a specific number, or all numbers? When did this start to occur? In addition, please confirm the messaging app that you're using. Looking forward to hearing back.