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Can't listen to our voicemails?

Does anyone know how or why my husband and I can't listen to voicemails? We have the IPhone 4 and our phones will indicate there is a voicemail but when we go to listen to it, the phone can't retrieve it, there's no message to be played, but we both clearly know we've left one for the other person. And on top of not being able to listen to the message, we can't get rid of the indicator light that goes with new voice mail. Smiley Sad

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Re: Can't listen to our voicemails?
Customer Support

Hi dreeder!
Of course, I want you and your husband to be able to utilize your voice mail! Let's figure this out right now. Have you guys updated your iPhones to iOS7? When did this issue with your voice mail begin? Please share some details for me, thank you!

VZW Support
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