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Can't receive calls. Goes to a message in Spanish to the caller.
homelesscentaur
Member
‎06-06-2015 07:37 PM

Bought a used verizon iphone 4, set it up for the prepaid service. I can message and call people.  Had a few people tell me they have tried to call me and just get a message in Spanish? Haven't received a call yet.

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Re: Can't receive calls. Goes to a message in Spanish to the caller.
MiiHere
Leader
‎06-06-2015 09:18 PM

When you call people does your number appear correctly on their phone?

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Re: Can't receive calls. Goes to a message in Spanish to the caller.
vzw_customer_support
Customer Support
‎06-07-2015 10:54 AM

homelesscentaur,


Receiving calls is most definitely a necessary function on your device! We suggest reaching out to our Prepaid department to troubleshoot your iPhone 4; 888-294-6804.



TrevorC_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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