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Can't receive emails, but can send.
xtreme_41
Member

Phone will not receive incoming emails but sends fine. I have no idea why, checked all email settings and have setup other iPhones and iPad, so I have some knowledge (apparently not enough!). iPad receives them fine, but not on the phone. Possibly a conflict of some kind? Any ideas greatly appreciated.

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Re: Can't receive emails, but can send.
DionM_VZW
Verizon Employee

Hi there xtreme_41! Interesting issue we have here! Yes, I have some idea that the email issue you're experiencing is related to email settings. I can help you to resolve it, but I need to know who the email service provider is (is it POP3 like Yahoo, Hotmail, Comcast, etc). Also, do you get an error message when trying to send? If so, what does it say? Is there an authentication issue?

DionM_VZW

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