Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot Get Email! Help!
rmlyon447
Member

I have had my IPhone for about a year now.  I recently upgraded to the IOS/icloud.  Everyday i try to view my email and it pops up with this message: "Cannot Get Email. The user name or password for 'Gmail' is incorrect".  I have checked my user name and password a million times.  It's correct! It will also work randomly! 

 

What's going on and how can I fix it?

 

Thanks

Labels (1)
0 Likes
Re: Cannot Get Email! Help!
kaebfly
Leader

You're a Verizon customer? If so, how have you had the iPhone for a year? It didn't come to VZW until February of this year. As far as your email goes...delete the email account from your phone and add it back to see if that helps.

0 Likes
Re: Cannot Get Email! Help!
nitekram
Member

This is a known issue for some time with the gMail account - I created a favorite for https://www.google.com/accounts/UnlockCaptcha and use when this happens - fix everytime.

0 Likes