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Cannot create an apple account so I can get apps for my iphone.
keplerkid
Member

I created an apple account but cannot sign in.  It tells me I have the wrong password and will not recognize my answers to security questions, also if I try to get an email sent for a password reset, email comes.  What can I do?  I've not even been able to get free apps.

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Re: Cannot create an apple account so I can get apps for my iphone.
gina7239
Sr. Member

The email should help you reset the password. I would try the same thing again. If your doing your password it requires I think 1 letter to be caps so you might not be dong that to get it right. Once you get the email three should be a link to reset it. If it doesent I would do a new code and call about the old one. You can do a new account through apple iTunes on computer or through the app store on phone. I would sign out of the code and try it again.

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Re: Cannot create an apple account so I can get apps for my iphone.
kaebfly
Leader

If you can't log in to the created account and you aren't receiving the email to reset the password (not sure if you meant to say that you aren't or if you meant that you are getting the emails but can't seem to reset the password) then you can just create another account. You can also try contacting Apple iTunes Support to see if you have any other options.

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