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Cannot hear caller on Facetime
AbaMirk
Member

My caller can hear me, and we can both see the image, but I can not hear anything.  Does anyone have a suggestion?  Is there a setting that I missed?  Do I need to ask for a new phone?  Any help will be most appreciated.

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Re: Cannot hear caller on Facetime
thatdecade
Member
Before jumping to conclusions try the following and test FaceTime after each one.

-Turn the iPhone off and on. Clears out some background junk.
-forward the ports FaceTime uses on your router. http://support.apple.com/kb/ht4245
-do a 100% software reset and do not restore from backup
-still not working? Time for a replacement
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