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Cannot send pictures
adam1256
Newbie
‎08-24-2012 01:39 PM

i have iphone 4s all of a sudden i cannot send pictures in imessage. the imessage txts go through. any suggestions???

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Re: Cannot send pictures
gina7239
Specialist - Level 2
‎08-24-2012 01:53 PM

Change setting turn on mms to do pic iMessage.

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Re: Cannot send pictures
adam1256
Newbie
‎08-24-2012 02:07 PM

it is turned on

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Re: Cannot send pictures
lovewater16
Newbie
‎08-24-2012 02:45 PM

The same thing is happening to me with my new iPhone 4S. I can send texts through iMessage, but if I try to send either pictures or group messages via text (or someone without an iPhone) the message send fails. MMS is on. I've tried reseting all network settings, restarting the phone, logging in and out of iMessage, turning roaming on, everything.

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Re: Cannot send pictures
MommyMonee
Newbie
‎08-25-2012 09:52 AM

did you get this fixed? same thing is happening to my sisters and i we can't send pictures to either via group text and separate text

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Re: Cannot send pictures
iZombie77
Newbie
‎08-26-2012 08:03 AM

Having the same problem. First noticed this on Friday. Checked all settings, even did a complete restore, still not able to send/receive mms messages. Looks like I'll have to call VZW.

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Re: Cannot send pictures
vzw_customer_support
Customer Service Rep
‎09-09-2012 03:24 PM

Hello adam1256,

The iPhone 4S is a device that doesn’t need an introduction! With its dual core A5 chip, all new 8MP camera, and global capabilities, this is easily the BEST iPhone EVER!!! May I ask are you getting any error messages on your phone when trying to send or receive pictures?  Below is a link to assist in troubleshooting this service.

http://support.apple.com/kb/TS2755

If you are still having issues with picture messaging after you have completed the steps in the link then we may have to perform a restore on your device using a computer and iTunes. If you need assistance with the restore then please reply as I am eager to help!

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

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Re: Cannot send pictures
bklynwriter
Newbie
‎01-31-2013 12:08 PM

I cannot send MMS on my iphone 4S. Nor can I receive photos either.  Please advise.

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Re: Cannot send pictures
sococky
Enthusiast - Level 3
‎02-06-2013 11:21 PM

how did you get it fixed

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Re: Cannot send pictures
sococky
Enthusiast - Level 3
‎02-06-2013 11:47 PM

I had something similiar but not quite like this.  I'm using a 4s. 

First, turn off imessage and see if that fixes things.  If not, go to settings, general and reset all settings.  After you do this you'll notice iMessage is off.  My original issue was not being able to send/reply to group sms or send mms and I had iMessage on.  After doing the "reset all settings" my issue was resolved.

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