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Contacts' Numbers Coming Up As Blocked?
Greenmiamicat
Member

My dad's phone number always comes up as blocked when he calls me. Before I upgraded  from the Intensity his number always came up as restricted. Why does this happen and how can I change it? We both have verizon phones.

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Re: Contacts' Numbers Coming Up As Blocked?
vzw_customer_support
Customer Support

Great question Greenmiamicat! Your dad's calls are coming up blocked and/or restricted for 2 possible reasons:

-Check your dad's phone to confirm how he has saved your number. For example: *67 (xxx) xxx-xxxx would block calls to your number.

-The second reason is that he added the Caller ID Block feature to his wireless number. You can contact customer service at 800-922-0204 or sign into your online account at vzw.com to have the feature removed.

ChaunceyM-VZWSupport

Follow us on twitter @VZWSupport

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Re: Contacts' Numbers Coming Up As Blocked?
Greenmiamicat
Member

Thanks so much for the answer!

-Will

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