Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
DROID 4 to iPhone 4s! Cannot Activate..
darwinjbeatty
Member

Hey everyone, not too long ago I purchased a Droid 4, had problems with it and ended up buying an iPhone instead from eBay.

I was told I could buy a phone from eBay and just activate the iPhone for that line. Well, I purchased the phone, opened it up, went through the steps

and found that the phone is not activated. I was also told I can activate the phone through iTunes and I have no clue how to do this.

Please help.

Labels (1)
0 Likes
Re: DROID 4 to iPhone 4s! Cannot Activate..
gina7239
Sr. Member

*228 option 1 or go on your my Verizon. You have to shut off your old phone then do it. You have to switch you media number. You can call 18009220204. Use A different phone to activate. you have to use wifi to activate if you don't connect to iTunes. I perfer that.

0 Likes
Re: DROID 4 to iPhone 4s! Cannot Activate..
gina7239
Sr. Member

It could be a bad phone too.

0 Likes
Re: DROID 4 to iPhone 4s! Cannot Activate..
soupcannon
Sr. Member

Has to be a vzw iphOne as well

0 Likes
Re: DROID 4 to iPhone 4s! Cannot Activate..
vzw_customer_support
Customer Support

darwinjbeatty, congratulations on your new iPhone purchase!  I’m sure you’ll love this device.  You can process the equipment / electronic serial number (ESN) change on My Verizon (www.vzw.com).  You can also call into our customer service department, from another line, at 800-922-0204 to activate as well.  Here’s a link to initial activation & setup instructions: http://goo.gl/q7gVl  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

0 Likes