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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Data Usage
DBrattt
Member

After monitoring the data useage on our plan and paying for overuse twice I received yet another text message notifying me that I was exceeding my data plan yet again.  Since a lot of the use on the iPhone is via Wifi I did not understand.  After spending a little bit of time with Verizon Tech support I discovered that even though my phone said it had been updated to IOS6.3.1 it had not.  We backed up the phone and restored to factory settings only to discover that when email is open the system is constantly running.  Still haven't solved the issue.  Has anyone experienced this issue?

Labels (1)
Re: Data Usage
ilaetta
Member

I also have the same issue. My phone used 1.1G last night while I was sleeping. Checked to make sure update was current. Guess I'll have to REALLY check my phone before bed.

I ALSO DON'T WANT TO BE CHARGED FOR OVERAGES THAT OCCURRED WHILE SLEEPING!!!!!!!!!!!!!!!!!!!!!!!!

Message was edited by: Kathryn << Full name edited >>

Message was edited by: Verizon Moderator

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