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Do I need to visit the apple/verizon store in order to switch all data from my broken iPhone to my sisters old iPhone that she is no longer using?
jwacha44
Member

Do I need to visit the apple/verizon store in order to switch all data from my broken iPhone to my sisters old iPhone that she is no longer using?

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Re: Do I need to visit the apple/verizon store in order to switch all data from my broken iPhone to my sisters old iPhone that she is no longer using?
vzw_customer_support
Customer Support

Great question jwacha44 and I'm sorry to hear about your phone being broken. No, you don't have to visit the store unless you want to. Have you backed up your information (contacts, pics, music,text, etc) to the cloud http://vz.to/IsygQ6 ? ARe you able to power up the device and see your menu? If you backed up data to the Cloud, you can reload it to your replacement phone when you switch it. If you did not backup your data and cant see the menu or any options on the phone you will loss the data?


KinquanaH_VZW
follow us on twitter @vzwsupport

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Re: Do I need to visit the apple/verizon store in order to switch all data from my broken iPhone to my sisters old iPhone that she is no longer using?
vzw_customer_support
Customer Support

Great question jwacha44 and I'm sorry to hear about your phone being broken. No, you don't have to visit the store unless you want to. Have you backed up your information (contacts, pics, music,text, etc) to the cloud http://vz.to/IsygQ6 ? ARe you able to power up the device and see your menu? If you backed up data to the Cloud, you can reload it to your replacement phone when you switch it. If you did not backup your data and cant see the menu or any options on the phone you will loss the data?


KinquanaH_VZW
follow us on twitter @vzwsupport

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