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Doesn't recognize charger
shelley845
Member

I am having an issue with my phone not seeing that the charger is attached.  I tried hooking it up to my laptop and the laptop doesn't see the phone.  I started having problems with it after downloading my data to cloud.  I started getting a message "device may not be supported'.  Since then it doesn't charge.  I tried different wires so I know its not the wire.

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