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Duplicate Contacts
lindae4homes
Member

When I edit my contact it becomes a duplicate on my phone and in icloud?  If I delete one they both are gone. Anyone else have this issue.

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Re: Duplicate Contacts
soupcannon
Sr. Member

Are you by chance using the same apple account on two phones ?

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Re: Duplicate Contacts
lindae4homes
Member

No only one phone.  I use outlook for my contacts and calander and icloud to sync between.  It is not duplicated in outlook only on my phone.

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Re: Duplicate Contacts
vzw_customer_support
Customer Support

Hi lindae4homes,  We don't want you be inconvenienced by having to constantly worry when edit your contacts!  If you temporarily turn off iCloud does the contact still duplicate?  Are both contacts identical?  Do you have any other 3rd party applications that are backing up contacts on the device?

Thank You,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: Duplicate Contacts
kyrose
Member

Along a similar line, today I used Verizon contact transfer to sync my contact list, but for some reason, today it duplicated all my contacts on my phone.  I have been doing this for a year now, and this is the first time it copied all contacts instead of just the updates.

Re: Duplicate Contacts
missm23
Member

I'm having the same problem.  I just turned off iCloud and all my contact are now gone.  I used the contact transfer app at this point to see if it would load them just the one time, but nothing.  I turned iCloud back on.  At first, just one of each came up, but then as it refreshed they again duplicated?  I also have been using this for a long time and just experienced the problem in the last two weeks.  Maybe related to the app update.  This occurred before I upgraded to OS 6.  Thank you for helping us Smiley Happy

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Re: Duplicate Contacts
foreswp
Member

Same problem as lindae4homes.  duplicates in iPhone 4s contacts and VZ online My Contacts.  Started after ios 6.0 update.  For me iCloud turned to ON in order for my calendar to sync data with Outlook (Apple advice since it wasn't doing it via wire sync).  Not sure if all 1400+ contacts (2 x 700+ contacts) are exact duplicates.  Need help please!

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Re: Duplicate Contacts
vzw_customer_support
Customer Support

Hello Foreswp and community!

Having duplicate contacts would be way too confusing and I want you guys to get cleaned up! 

Is this only happening when using iCloud? Do you have any other services syncing, like gmail, exchange, or any other mail contact options?

If it truly is only iCloud I would recommend contacting Apple at (800) 275-2273.

Keep us posted!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Duplicate Contacts
foreswp
Member

I am on iCloud and also VZ Contact Transfer.  On VZ Contact Transfer I see duplicate contacts on the Verizon website, just as I do in my phone.  I also sync to MS Outlook 2007 via iCloud and have only 1 set of contacts (Contacts in iCloud).  I dont need duplicates. 

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Re: Duplicate Contacts
missm23
Member

I do use iCloud but that doesn't seem to be the problem. It's only when I backup from the app that there is a problem. My husband doesn't use iCloud and his ap is doing the same.

Thanks!

Sent from my iPhone

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