Good morning SDC24, and thank you gina7239, for your helpful response.
SDC24, have you been able to retrieve the portion that allows you to reply, forward, etc. on your e-mails? When did this happen? Are you using default e-mail application, or a 3rd party application? Can you see the bottom of your screen, or is the screen damaged? You can try restarting phone, then use default e-mail application. Let's see if this helps. Please keep us posted.
Follow us on Twitter @VZWSupport