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Email Screen Issue
SDC24
Member

I lost the bottom portion of the screen on my email that gives me the ability to reply, forward, etc....

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Re: Email Screen Issue
gina7239
Sr. Member

Do you have insurance or a reg warranty on the phone? If so call Verizon so you can replace it because of the screen. The displayed night be burned out.

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Re: Email Screen Issue
vzw_customer_support
Customer Support

Good morning SDC24, and thank you gina7239, for your helpful response.

SDC24, have you been able to retrieve the portion that allows you to reply, forward, etc. on your e-mails? When did this happen? Are you using default e-mail application, or a 3rd party application? Can you see the bottom of your screen, or is the screen damaged? You can try restarting phone, then use default e-mail application. Let's see if this helps. Please keep us posted.

Thank you,
VanessaS_VZWSupport

Follow us on Twitter @VZWSupport

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