Gigabytes
sue1212
Newbie

I Am allowed 2 gigabytes each month but used 3.   Can anyone tell me what I may have done to use 3?    I don't have many pics.  I barely text anyone and occasionally go online.  I really don't want to pay extra each month if I can prevent it.  

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Re: Gigabytes
vzw_customer_support
Customer Service Rep

Hi sue1212!

Unexpected charges can be frustrating! Several device functions can utilize data. Do you stream music or videos (YouTube, Slacker , Pandora)? Are you applications set to only update via wi-fi? Additionally, do you use wi-fi whenever possible?

Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: Gigabytes
sue1212
Newbie

Thank you for answering my question. I don't

Use my phone for music. I'm not allowed to use

My phone at work. So I really only use it at home

And I have wi fi. I only use it for Facebook and

Candy crush. I guess I could have left an app open.

Thanks again.

Sue Peterson

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