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Have no clue what to do. She upgraded, changed her phone number and gave me the phone. I am not a Verizon Mobile customer, my cell service is thru Virgin Mobile. She cleared contacts, videos, pictures etc but have o idea how to deactivate totally to look into other options.
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sjrdesigns,
Thank you for that information! I am sorry you are unable to deactivate the phone. I know you stated she cleared contacts, videos, pictures and ect, but do you know if a restore was done? If not, try this: http://bit.ly/1cCohmG
KarenC_VZW
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sjrdesigns,
Thank you for that information! I am sorry you are unable to deactivate the phone. I know you stated she cleared contacts, videos, pictures and ect, but do you know if a restore was done? If not, try this: http://bit.ly/1cCohmG
KarenC_VZW
Follow us on Twitter @VZWSupport
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Virgin Mobile USA uses the Sprint network. Will they allow a Verizon branded phone to be activated on your account?