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Global Data Plan not working in Germany
JLKovar
Member

Dear Customer Service,

Right now, I am in The Netherlands, and will be in Germany next week. I purchased the international data plan for both countries, but I can only access the internet on WiFi.  I too have an iPhone 4 model MC676LL. Will this phone indeed not work on the Verizon network over here? If this is the case, I will need to cancel the Global plan.

Thanks.

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Re: Global Data Plan not working in Germany
vzw_customer_support
Customer Support

JLKovar, we apologize for this inconvenience. The iPhone 4 isn't compatible with Global Services in Germany and in the Netherlands. For more information regarding our Global Services, click the link below:


http://www.verizonwireless.com/b2c/tripplanner/tripplannercontroller


For your convenience, you may remove the Global plan from your line online at My Verizon:


http://www.verizonwireless.com/b2c/myverizonlp/



LasinaH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Global Data Plan not working in Germany
JLKovar
Member

Dear LasinaH_VZW,Thank you for the information. Best regards,John

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