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Goes straight to voicemail
CARedDevils
Member

I moved from Sacramento to Monterey and now my phone doesn't accept calls and goes straight to voicemail.  I can text and call out but cannot receive.I have checked the Do Not Disturb and all of the possible settings like Bluetooth and Wi-fi. Since the only factor that changed was my location is there something interfering with the call or is my phone on it's last wings? I have it for almost 3 years now. I have tried all of the other solutions that I have seen on similar posts but they have not solved the problem.

Thanks so much.

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Re: Goes straight to voicemail
vzw_customer_support
Customer Support

Hi CARedDevils,

Your efforts are greatly appreciated! Let's see what's causing the problem. Can you ensure that your call forwarding feature is deactivated by dialing *73? Additionally, what is your current zip code?

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Re: Goes straight to voicemail
vzw_customer_support
Customer Support

Hi CARedDevils,

Your efforts are greatly appreciated! Let's see what's causing the problem. Can you ensure that your call forwarding feature is deactivated by dialing *73? Additionally, what is your current zip code?

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