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HELP!!! Contacts gone and backup assistant isnt restoring them?
krawmama822
Newbie
‎09-12-2013 11:32 AM

I lost my contacts 2 months ago on my iphone 4s. The numbers were saved in my text messages though, so I went by those, and re entered the names to match, etc. That saved half of them (115). Then, it happened again last week. so, same thing, and this time, downloaded the Verizon BackUp Assitant app, and synced as I added the names back in. Today, same thing happened, contacts gone, and nothing in my backUp assistant...PLEASE HELP! I have my own business, so contacts are crucial to my every move!!

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Re: HELP!!! Contacts gone and backup assistant isnt restoring them?
vzw_customer_support
Customer Service Rep
‎09-14-2013 12:26 PM

Oh my goodness! This isn't good krawmama822. First check under Backup Assistant to see the contacts are saved under the Trash folder. Were you using any other accounts like iCloud to backup your contacts previously?

MarquiaF_VZW
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Re: HELP!!! Contacts gone and backup assistant isnt restoring them?
branbran2103
Newbie
‎09-15-2013 01:50 PM

Verizon backup assistant stinks.  My 4s keeps dumping my contacts and backup assistant dumped them all too.  You stink

>>Edited to comply with the <<


Message was edited by: Verizon Moderator

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