At 8am this morning my phone was working perfectly. I tried calling my wife around 10am and she couldn't hear me at all. Said i was really far away. I looked at my phone and had 2 bars (as usual), but the 3G was gone. I have an iPhone 4 and so I shut it off and turned it back on. Went outside where I had full bars and the same thing happened. I called both her cell and the house phone and the same thing happened.
I tried resetting the network and the roaming and nothing has helped. As far as I know, I can text and get online. The 3G is on my phone when i'm not making a call but as soon as I make a call it goes away and says there's no service.
When your in a phone call you don't have 3G anyways so you didn't lose that. Maybe the problem could be her phone. Could you or she have muted it? 2bars should be ok.
I would call customer service and replace it if somethings wrong. I had network issues signal issues and they change some settings on there end for optimal performance. Your account might not have those settings. It might help.
I certainly want to resolve this for you! Thank you for attempting great troubleshooting steps. Please DM me with your name and mobile number, so I may further assist you. Thank you.
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