Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
HOT 4s

my 4s has been locking up and getting VERY hot to the touch  - then it has no battery life left - any idea what is going on there?

Labels (1)
Re: HOT 4s
Customer Support

Not cool! Lets get the battery figured out. Does this happen while device is on charger? What do you mean by locking up? Since it is getting hot, we recommend to take it into a Verizon Wireless store with the charger and accessories for a hands on evaluation.

Thank you,

Follow us on Twitter @VZWSupport

Re: HOT 4s

I had the same issue with my I Phone 4 S getting hot not to hot to burn you but hot by the sim card holder and hot were the charger goes in I took it to the Apple store and the did a check on it they did a check on the phone and they found out why its getting hot bc of constant use I eliminated all my usage and cleared out the usage and it solved the problem for a little while it still gets hot I may take vzw customer services suggestion bring it into a corporate Verizon Wireless store along with my charger and see if the Verizon Wireless Corporate store techs can figure out why it gets hot

Re: HOT 4s
Sr. Leader

What's the signal Level on your 4S is it really low all the Time?  It may be you're far enough away from a Tower the phone is trying to stay connected to it.. you might try if you have it available..  try Wi-Fi for your Data connecting see if that helps the Temperature levels go down to a safer level