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Help with updating apps
Dawnmarie1230
Member

I am trying to update the apps that I have on my Iphone. It keeps saying "this apple id has been locked for security reasons. Visit iForgot to reset your account". When I click ok....and click reset it prompts me to my email. Then I choose reset by email....I have done this several times and then check my email to reset it, but I havent gotten any email. What do I do?

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Re: Help with updating apps
Ann154
Expert
Expert

Try resetting the account through a computer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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