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Hey so I got a new Iphone
Kstamper
Member

And I did set up autopay for it to come out of my checking account on the 4th of each month and it still hasn't been taken out. What gives?

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Re: Hey so I got a new Iphone
vzw_customer_support
Customer Support

Hi Kstamper,

I am sorry you're having trouble with Auto pay. It does take time to arrange the auto payment to be set up per the terms and conditions upon enrollment. When was Auto pay setup? Please allow for one bill cycle to complete the Auto pay process. You can check this online via My VZW http://bit.ly/xB4iTc. For more details visit http://tiny.cc/f4212w.

Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport 

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