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Correct Answer!
How can I activate my iPhone 4 if I can't dial *228?
jmayvr
Member
‎06-03-2014 01:28 PM

I called to activate my iPhone 4 on my new plan yesterday. The rep I spoke with said it would happen automatically once I powered my old device down. I no longer have the old device and the new one (iPhone 4) has not activated. It has been over 24 hours.

I also cannot dial *228 ("call cannot be completed as dialed"). I just activated a North America plan and am trying to activate from Vancouver, BC. Please help! I am currently in Canada with no phone and no way of contacting Customer Service!

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Correct Answer!
Re: How can I activate my iPhone 4 if I can't dial *228?
Ann154
MVP MVP
MVP
‎06-03-2014 01:31 PM

On the Verizon Wireless website search for International Support to find the number you can use to call customer service from out of the country.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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