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How can I turn my phone back on?
WesM80
Member

I plugged my phone into the wall charger and instantly my phone shut off.  I can not seem to get it turned back on.  Any ideas?

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Re: How can I turn my phone back on?
gina7239
Sr. Member

The battery might be dead it takes time to turn so you can confirm its charging.

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Re: How can I turn my phone back on?
vzw_customer_support
Customer Support

@WesM80 - I would also try holding down both the Power and Home button simultaneously for about 10 seconds and see if this forces it to restart.

Let us know if you are still having issues please!

Thank you both, and take care!

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