How do I get Verizon support while I am in New Zealand?
theworldtraveler

I need to either have the phone unlocked (a great idea) or Verizon to enable me to make & receive voice msg. as for 2 wks been unable to get service in NZ. Any suggestions?

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Re: I'm traveling in NZ (Australia tomorrow) and have not been able to obtain service for 2 weeks, even though the I have the global plan and phone is enabled? Extremely frustrating support from Verizon...meaning zero. So much better with former use w/At
vzw_customer_support
Customer Service Rep

theworldtraveler, sorry to hear you've been having trouble. We want to get you back in business. You can reach out to our global support team at 1-908-559-4899. Here are instructions for using the Global Support Calling Card to reach them: http://vz.to/1bSn5M7 .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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Re: I'm traveling in NZ (Australia tomorrow) and have not been able to obtain service for 2 weeks, even though the I have the global plan and phone is enabled? Extremely frustrating support from Verizon...meaning zero. So much better with former use w/At
vzw_customer_support
Customer Service Rep

theworldtraveler, sorry to hear you've been having trouble. We want to get you back in business. You can reach out to our global support team at 1-908-559-4899. Here are instructions for using the Global Support Calling Card to reach them: http://vz.to/1bSn5M7 .

BrianP_VZW
Follow Us on Twitter @VZWSupport

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