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Call customer service
I can help you right here Rstammtische! You can reach a live representative by calling 800-922-0204 from a landline or alternate phone. You can also call airtime free from your wireless phone by dialing *611. We have live chat available in select locations, plus we have support available via Social Media! Please let me know how I can help.
Sincerely,
JonathanK_VZW
VZW Support
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