Oh no AppalEcol, I'm sorry to hear that your daughter lost her phone but we'll find the best option! First, I would recommend suspending the line so that no one will be able to use it http://bit.ly/1nvT89a . Next you can check to see if any lines on the account are eligible to upgrade by calling #UPG from the devices. Lastly we do sell Certified Pre-Owned http://vz.to/16vfYHl devices or you can activate any Verizon device.
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