How to unlock a iphone 4s
lgriffin544
Newbie

My granddaughter set a password to lock her phone and has forgotten what she used.  Is there a way to by pass the password to unlock her phone?

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Re: How to unlock a iphone 4s
vzw_customer_support
Customer Service Rep

Hello lgriffin544!

I'm sorry about the forgotten passcode to the iPhone. I can definitely help. Please follow these steps:

-Press and hold Power and Home key for about 15 seconds until the apple logo comes up on the screen
-Once you see the Apple logo, press and hold the home button again until you see that the device is in recovery mode
-Restore with recovery mode: http://bit.ly/SDbUbT

Hope this helps!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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Re: How to unlock a iphone 4s
vzw_customer_support
Customer Service Rep

Hello lgriffin544!

I'm sorry about the forgotten passcode to the iPhone. I can definitely help. Please follow these steps:

-Press and hold Power and Home key for about 15 seconds until the apple logo comes up on the screen
-Once you see the Apple logo, press and hold the home button again until you see that the device is in recovery mode
-Restore with recovery mode: http://bit.ly/SDbUbT

Hope this helps!

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

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