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I-Cloud has stopped working?
gonzo53
Member

I have Apple 4S have had it about one year now.. All works fine but recently I keep getting a message that I-Cloud has stopped working and does not transfer my recently taken photos from smart phone to my HP lap top. Have tried going on-line to resolve, but to now avail. Any ideas how to correct this problem?? 

gonzo53

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Message was edited by: Verizon Moderator

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Re: user name gonzo53
vzw_customer_support
Customer Support

Gonzo53 - iCloud is a really handle feature! Troubleshooting can be tricky sometimes. To be honest, there really should be no reason it stops updating. As long as your settings/Apple ID has not changed, it should connect to Apple's servers. When you are connected to WiFi, does your iPhone ever disconnect randomly? It may be a WiFi issue, or something on Apple's end. You may want to talk to Apple Support, or stop by a local Apple Store, to see if they have any additional info or suggestions.

If you have any questions, please do not hesitate to reach out to us. Thank you Gonzo53. Take care!

NicandroN_VZW

Follow us on Twitter @vzwsupport

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