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I cannot recieve pics on my iphone
ada67
Member

I am not receiving pics or multimedia text that people are sending me,  I have unlimited text and calling and 2 gig of data I think.  Do i not have something turned on properly.

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Re: I cannot recieve pics on my iphone
soupcannon
Sr. Member

Yes, in message settings turn on mms messaging

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Re: I cannot recieve pics on my iphone
kaebfly
Leader

Check your settings. If they are all correct then you might want to contact VZW CS to make sure everything is good on that end.

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Re: I cannot recieve pics on my iphone
vzw_customer_support
Customer Support

Ada67, let's get your picture messaging working! As soupcannon suggested, you'll need to make sure MMS messaging is turned on in Settings, then Messaging. If this is already turned on, verify you are able to send picture messages. Try sending yourself one and see if you receive any errors. Dial *228 option 2 and reboot your phone. If no change, reset your network settings by going to Settings, General, Reset, Reset Network Settings.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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