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I don't know what version of the iPhone & whether it will support iOS 6.1?
walkerpbus
Newbie
‎02-12-2013 02:45 PM

How do I tell what iOS my phone will support: so far it has failed installation of iOS 6.1!

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Re: I don't know what version of the iPhone & whether it will support iOS 6.1?
Ann154
Community Leader
Community Leader
‎02-12-2013 04:06 PM

Are you trying to update it over the air or by plugging it into your computer and using iTunes?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I don't know what version of the iPhone & whether it will support iOS 6.1?
walkerpbus
Newbie
‎02-13-2013 11:34 AM

The internet connection to my desktop computer is faster, so I'm using the latter. I know it is an iPhone 4 but someone told me that only 4s can be upgraded that far.

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Re: I don't know what version of the iPhone & whether it will support iOS 6.1?
Ann154
Community Leader
Community Leader
‎02-13-2013 11:52 AM

I don't follow the Apple iOS versions very closely, but I thought a friend with an iPhone 4 told me that they updated their phone to iOS 6.0+.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I don't know what version of the iPhone & whether it will support iOS 6.1?
vzw_customer_support
Customer Service Rep
‎02-18-2013 05:34 PM

Walkerpbus, thanks for posting. The iPhone 4 will take the newest update. I would try syncing up with iTunes and try the update again. Make sure that you are connected to the net when you update through iTunes.^SP

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