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I just flew to Miami when I got off the plane. My phone is "searching" I have no phone service, Internet or email.
Bjoseph1963
Member
‎01-28-2014 08:58 AM

My phone is "searching" I have no phone Internet or email, I am on my way out the country. Please help

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Correct Answer!
Re: I just flew to Miami when I got off the plane. My phone is "searching" I have no phone service, Internet or email.
vzw_customer_support
Customer Support
‎01-30-2014 09:13 AM

Hello Bjoseph1963. Thank you for reaching out to us with regards to your phone. Did your phone ever re-establish a connection? Not sure if you have tried powering your phone off and back on. Sometimes it helps to temporarily remove your SIM card while it is powered off, and then power it back up again without the SIM card. Once service is back up again, please try dialing *228, and choose option 2. Once it has completed programming, power down, and reinsert the SIM card back in again.

Let us know if this has helped, Bjoseph1963. Thank you.

NicandroN_VZW

Follow us on twitter @VZWSupport

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