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I'm trying to transfer all phone info. from old iPhone 4 to new iPhone and my operating system is outdated.
suezann
Member

My old iPhone 4 is running IOS 7 and IOS 9 is needed to support Verizon Cloud (I can't get new OS updates). How can I transfer contacts, pics, videos to my new iPhone?

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Re: I'm trying to transfer all phone info. from old iPhone 4 to new iPhone and my operating system is outdated.
vzw_customer_support
Customer Support

suezann, congratulations on your upgrade to a new iPhone. Have you tried connecting that iPhone 4 to your computer to back it up to iCloud?  https://www.icloud.com/    Did you back up your device at Verizon Cloud which is formally known as Backup Assistant? http://vz.to/1OgSM3j 

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I'm trying to transfer all phone info. from old iPhone 4 to new iPhone and my operating system is outdated.
lukevinyl
Sr. Member

I think they meant to a computer to connect to Itunes, but why aren't you able to do iOS updates??

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