I need to restore settings
brando8936
Newbie

I need to restore settings and do not know the restriction code, not sure how it was setup 2 years ago. I was told to go to Itunes and it will give me an option to restore the settings, but I don't see that when I plug in my phone to the computerr and logon to itunes. What am I doing wrong? Any help is much appreciated.. thanks

Labels (2)
0 Likes
1 Solution

Correct answers
Re: I need to restore settings
vzw_customer_support
Customer Service Rep

Hello brando8936! We can certainly help you out. If you don't remember the code, you will need to put the phone in recovery mode to restore. http://bit.ly/SvXOAb  If you don't know the code though, you may not be able to get your backed up information back.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: I need to restore settings
vzw_customer_support
Customer Service Rep

Hello brando8936! We can certainly help you out. If you don't remember the code, you will need to put the phone in recovery mode to restore. http://bit.ly/SvXOAb  If you don't know the code though, you may not be able to get your backed up information back.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

0 Likes