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I-phone 4 sound problem

I cant' hear anything through the receiver.  No other problem with sound.  People can hear me when I talk to them on in coming calls, but I can't hear them through the receiver.  If I go to speaker, I can hear the people on the other line.  Don't want to use speaker only as you can imagine.  Any one else with the same problem?

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Re: I-phone 4 sound problem
Customer Support

Hi golfjtb,

No audio is no fun! Let's get your audio back on. Please complete the second reset method listed here. If this does not improve the audio issues on your device, please reset all settings. Here are the steps to complete this reset Let us know if you need any other issues.


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