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I phone locked
maria63
Newbie
‎06-07-2014 02:01 AM

My sun received from my sister an iPhone.Unfortunatey this  iPhone is locked.It cann't be used in Romania.My sister has Verizon as carrier.Can you help me with this? Our carrier in Romania is Cosmote. If I have to pay for this ,please tell me , the cost of unlocked operation.

Thank yuofor you ranswer

Maria

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Re: I phone locked
vzw_customer_support
Customer Service Rep
‎06-09-2014 05:26 AM

That was a very thoughtful gift from your sister, maria63. The iPhone 4s can only be unlocked while on a Verizon Wireless account that's been active for at least 60 days and meets other service requirements. Since your sister has Verizon Wireless service, she can call our Global Team at 800-711-8300 to discuss the options for unlocking the device to use with another carrier.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: I phone locked
maria63
Newbie
‎06-09-2014 07:50 AM

Hi

Thank for your reply.

My sun is very upsaid because cann;t use the phone. Please help me with this.

The IMEI of iphone is (removed).My sister is not anymore verizon client.

Thanks

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