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I recently paid my prepaid bill, but all of a sudden it told me i couldn't make calls or send texts?
Franny1992
Newbie
‎06-18-2014 12:07 AM

I'm not about to pay that again, I need assistance.

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Re: I recently paid my prepaid bill, but all of a sudden it told me i couldn't make calls or send texts?
vzw_customer_support
Customer Service Rep
‎06-20-2014 05:26 AM

Hi Franny1992 - We certainly want you to get the most out of your service at all times! It would be best to reach out to our Prepaid support team at 888-294-6804 for assistance with the account.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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