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I unlocked my phone for internationally but I get Sim Not Valid
gemajli
Member

I unlocked my phone for internationally and got emails about it. When i put my sim card, it sais "Sim not Valid" You need to unlock your phone. Verizon already did that for me though I unlocked my phone for internationally and got an email about the terms and services, and how to use it internationally. When i followed the instructions, it sais "Sim not Valid" You need to unlock your phone. Verizon already did that for me though. I don't know what to do now. There's a 6 hour difference from here and the u.s.. its hard to get a clear connection.

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Re: I unlocked my phone for internationally but I get Sim Not Valid
vzw_customer_support
Customer Support

Gemajli,

Lets make sure you're able to use your phone with that SIM card. Please call our Global Team from a landline, toll-free, using our Virtual Calling Card http://vz.to/J2vhyf. They are open 24 hours a day, 7 days a week so there's no need to worry about the time difference.

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: I unlocked my phone for internationally but I get Sim Not Valid
vzw_customer_support
Customer Support

Gemajli,

Lets make sure you're able to use your phone with that SIM card. Please call our Global Team from a landline, toll-free, using our Virtual Calling Card http://vz.to/J2vhyf. They are open 24 hours a day, 7 days a week so there's no need to worry about the time difference.

SarahO_VZW
Follow us on Twitter @VZWSupport

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