An Accepted Solution is available for this post.
I updated to 7.1.1 and now I cannot get my 3G to work. The wireless says it is working...but it really is not. Can someone help? Should I go to the Apple Genius Bar or should I go to the local Verizon store?
nicholjo
Newbie
‎04-23-2014 05:52 AM

I updated to 7.1.1 and now I cannot get my 3G to work.  The wireless says it is working...but it really is not.  Can someone help?  Should I go to the Apple Genius Bar or should I go to the local Verizon store?

This is totally frustrating.  I have restarted it manually at least 6 times. 

Labels (2)
0 Likes
2 Replies
An Accepted Solution is available for this post.
Re: I updated to 7.1.1 and now I cannot get my 3G to work.  The wireless says it is working...but it really is not.  Can someone help?  Should I go to the Apple Genius Bar or should I go to the local Verizon store?
vzw_customer_support
Customer Service Rep
‎04-25-2014 05:58 AM

Hi Nicholjo,

Software updates are supposed to make the device better! I apologize that this has not occured with 7.1.1 update. Are you receiving a specific error message when you attempt to use the data? Is this issue occuring everywhere you go or in just one location? Try a soft reset to the device http://vz.to/1fe5Bxh .

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

0 Likes
An Accepted Solution is available for this post.
Re: I updated to 7.1.1 and now I cannot get my 3G to work.  The wireless says it is working...but it really is not.  Can someone help?  Should I go to the Apple Genius Bar or should I go to the local Verizon store?
Not applicable
‎04-25-2014 07:12 AM

Go to Apple Store. Apple put out the update to 7.1.1 and not Verizon.

Verizon Wireless has nothing to do with Apple updates.

Good Luck