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IOS7 on my iPhone 4S
TJacques
Member

I recently upgraded my iPhone 4S to the IOS7 and now the screen locks up and the battery usage is crazy.  I charged it overnight and by noontime today I had to charge it again and in less than 2 hour I went from 100% down to 80%.  That never happened before I upgraded. 

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Re: IOS7 on my iPhone 4S
vzw_customer_support
Customer Support

That is a pretty significant decrease TJacques. Let's see how we can preserve that battery life. Do you have background applications turned off when not being used? Also, the backlight on screen can be turned down/ off. However, here are some tips on helping extend battery life: http://bit.ly/171CVRu

I hope this helps.

Thank you,
VanessaS_VZW

Follow us on Twitter @VZWSupport

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Re: IOS7 on my iPhone 4S
TJacques
Member

Vanessa.

Thank you for your assistance, but I have done all of the things you suggested. The problem is I downloaded the IOS7 and now I have no battery life. I need to constantly charge it 2 -3 times a day, which is crazy. Is there anything that Verizon can do for me, like replace my phone with a new one? I've had the phone for just a short time and I love it but this battery problem is outrageous. Your help with this issue will be greatly appreciated.

Toni Jacques

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Re: IOS7 on my iPhone 4S
vzw_customer_support
Customer Support

Thanks for trying Toni.  One last thing I want you to try before we take a look at replacement options is a master reset,http://vz.to/19BWuju. Keep us updated with results.

NicholasB_VZW
Follow us on Twitter @VZWSupport

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Re: IOS7 on my iPhone 4S
TJacques
Member
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